Open moves

New social housing allocation system launched

Bradford Council, in partnership with social housing provider Incommunities, is launching the new Value Based Lettings (VBL) system for those on the housing waiting list.

The new system, being launched on 17 June, replaces the existing Choice Based Lettings (CBL) system. The old system placed a responsibility on applicants to bid regularly and often the most vulnerable people found it difficult to use and to compete with those who bid regularly.

The new system is a simpler process. Applicants will just need to provide their details and housing preferences to the Council’s Housing Options service or Incommunities in person or over the telephone. All applicants will be interviewed and prioritised according to their housing needs and will only be contacted when a property match is found based on their preference information.

Applicants can also look on the Property Shop links at – for properties which will be allocated on a first come first served basis. Only properties which cannot be matched to applicants on the social housing waiting list will be advertised on this website. Anyone interested in these properties will need to contact Incommunities or the relevant social housing provider who will consider their application.

Coun Val Slater, Executive Member for Housing, Planning and Transport, said: “This new system will make sure people are matched to homes to better meet their needs and personal preferences. It will also mean that those in greatest or most urgent need of a home are prioritised.”

Adrienne Reid, Incommunities’ Assistant Chief Executive, Neighbourhood Services, said: “We have worked closely with Bradford Council to develop this new simpler system to meeting the individual needs of applicants. It follows a successful pilot in the Aire-Wharfe area and review to finalise a more customer-focused process.”

For further information, details on how to register on the VBL system or other housing advice queries contact the Housing Options Team on 01274 435999 or Incommunities on 01274 257656. Their lines are open from 8.30am to 5pm, Monday to Thursday and 8.30am to 4.30pm on Friday or email

Release issued by Bradford Council.

Open Moves is a division of Incommunities Group Limited.
Incommunities Group Limited is registered in England with Companies House No. 04221767.
Registered address: The Quays, Victoria Street, Shipley, BD17 7BN.